Privacy Policy

 

1. INFORMATION COLLECTION & USE

REGISTRATION

The ngnINE Service requires a login in order to provide you with a workspace. During our account registration process, we will collect an email address, your first and last name, and send you a preliminary password. You must provide all of this information in order to obtain a workspace. After completing our registration form, you will receive a welcome email describing your new ngnINE account, and how to access that account.

COMMUNICATIONS WITH NGNINE

We use third party service providers to assist us in managing and administering communications and emails sent to us through the website and through some ngnINE managed sites. Any personal information disclosed through such communications will be governed by such third party vendors’ privacy policies.

SERVER LOGS

When accessing web pages on the Website, ngnINE may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide Us with internal information regarding site traffic statistics.

2. USES OF INFORMATION

ngnINE collects the aforementioned personal information in order to provide you with a service that allows you to use your workspace. ngnINE also uses information collected through its service to send out notifications regarding service related issues (such as maintenance periods). We also may use and disclose your information to Our third party service providers in order to send you messages regarding new services or other products from ngnINE. These companies are authorized to use your personal information only as necessary to provide these services to us.

NGNINE, LLC. is the sole owner of information collected on http://www.ngnine.io/. Your information is never shared, leased or given to any third parties in ways other than disclosed in this Privacy Policy.

3. INFORMATION SECURITY

We store all user information in secure databases protected via a variety of industry ­standard access controls. Secure passwords, SSL encryption, disk­based encryption, firewalls, and other measures are in place to help us protect your data. However, no company, including ngnINE, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.

If you have any questions about security on the Website, you can send Us a customer care request.

4. ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

REMOVING INFORMATION

To remove your personal information from our system, submit your workspace for deactivation by emailing daniela@ngnine.io. Your personal information and account access will be removed within 24 hours. 

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with Our legal obligations, resolve disputes, and enforce our agreements.

5. COMMUNICATIONS FROM NGNINE, LLC.

SERVICE-RELATED ANNOUNCEMENTS

 

We sporadically send you messages from time to time about new features or how to’s that we will offer to our users. You may opt-­out of these communications at any time by clicking on the link at the bottom of our communications to you.

CUSTOMER SERVICE

Upon issuing a customer support request to ngnINE, We may use your information and email address to contact you regarding your inquiry.

OPT OUT

Only non-­promotional service announcements, as described above, will be issued without prior authorization.

Upon deactivating your ngnINE account, you will receive no further communication from us (service announcements included).

6. LOG FILES

As is true of most websites, We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.

We use this information, which does not identify individual users, to analyze trends, to administer websites, to track users' movements around websites and to gather demographic information about Our user base as a whole. We do not link this automatically-­collected data to personal information.

7. COOKIES

We and Our partners, affiliates, or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the Website, tracking users’ movements around the Website, and to gather demographic information about Our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies for authentication, tracking user sessions, preferences, and movements around the website, anonymous and aggregated marketing analytics, performance analytics, retargeting, and tracking aggregate trends. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use Our website, but your ability to use some features or areas of Our website may be limited.

 

8. BULLETIN BOARDS/CHAT ROOMS/MEMBER WEBSITES/TESTIMONIALS

If you use a bulletin board or chat room on the Website, or on any ngnINE member website, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

Certain information, such as your name and IP address, is logged by Our system when posting messages, and is made available to the owner of the website you are posting on. These items may be displayed to readers of the site you are posting on, depending on the settings of that particular site. If you would not like to have these details disclosed, refrain from posting messages to any ngnINE bulletin board or chat room.

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent We may post your testimonial along with your name.

12. LINKS TO OTHER SITES

This Website contains links to other sites that are not owned or controlled by ngnINE, LLC. Please be aware that We are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy of each and every website that collects personal information.

This Privacy Policy applies only to information collected by this Website.

13. CHANGES IN THIS PRIVACY POLICY

If We decide to change our privacy policy, we will post those changes to this Privacy Policy, the homepage, and other places We deem appropriate so that you are aware of what information We collect, how We use it, and under what circumstances, if any, We disclose it. We will not materially change Our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

We reserve the right to modify this Privacy Policy at any time. If We make material changes to this Privacy Policy, We will notify you by email when the change is becoming effective.

 

 

 

 

We are stoked to have you!

Please allow up to 48 hours for us to get you on board. In the meantime, click here to download our manual and sign up for our video training in the academy.